Middle East airports score highest globally among 400+ airports evaluated by Safe Travel Barometer
Safe Travel Barometer, the world’s most comprehensive database of COVID-19 health and safety protocols, and traveler experience initiatives announces the November 2020 update to its Safe Travel Score for more than 400 airports worldwide. The Safe Travel Score is an industry-first COVID-19 rating initiative, created in the wake of recovery from the pandemic.
For airports, the Safe Travel Score is based on an independent audit of 29 traveler health and safety measures, along with traveler convenience initiatives and overall traveler experience announced by airports, regulatory and government authorities to alleviate traveler anxiety and boost confidence.
Various initiatives announced by airports are assigned to one of the following sub-categories. These initiatives have either a direct or psychological impact on traveler booking and traveling decision in the ‘new normal’:
- COVID-19 Safety Protocols
- Traveler Convenience
- Traveler Experience
Global Safe Travel Score for November Leaderboard
As per the November 2020 assessment, UAE’s Abu Dhabi International Airport (AUH) led the global airport leaderboard with a Safe Travel Score* of 4.4 out of 5. Qatar’s Hamad International Airport (DOH) moved up the leaderboard in response to their new initiatives in the Traveler Convenience sub-category. Followed by Dubai International Airport (DXB), Middle East airports continue to receive the highest Safe Travel Scores globally. This is contributed by proactive measures including the implementation of touchless initiatives, to enhance the passenger experience across the landside and airside areas. These include sensor-based check-in kiosks and biometric-based immigration systems to limit physical interactions and eliminate fingerprint scanning.
Major airports worldwide achieved a similar Safe Travel Score because of the swift introduction of on-the-ground initiatives. Overall, 65 out of 427 airports (15%) evaluated were rated 4.0 or higher. Other airports that made it to the top tier of 4.4 ratings include London Heathrow (LHR), and Singapore’s Changi Airport (SIN).
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* Safe Travel Score is based on an independent audit of more than 29 parameters applicable to an in-airport experience across airside and landside. It takes into consideration COVID-19 related hygiene and safety measures, traveler convenience, and experience initiatives announced by airports for travelers, airline crew, and related on-ground staff. These include:
• COVID-19 Safety Protocols
• Traveler Convenience
• Traveler Experience
About Safe Travel Barometer:
Safe Travel Technologies is an independent subsidiary of VIDEC, a travel industry advisory and consulting firm.
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Co-Founder and Chief Strategy Officer, Safe Travel Barometer