Both UAE’s airports earn Safe Travel Score of 4.4 out of 5 based on an evaluation by Safe Travel Barometer
Safe Travel Barometer, the world’s most comprehensive database of COVID-19 health and safety protocols, and traveler experience initiatives announced by suppliers which influences traveler decisions in the new normal, today announces an update to its Safe Travel Score for more than 400 airports worldwide. The Safe Travel Score is an industry-first COVID-19 rating initiative, created in the wake of recovery from the pandemic. For airports, the Safe Travel Score is based on an independent audit of 29 traveler health and safety measures, along with traveler convenience initiatives and overall traveler experience announced by airports, regulatory and government authorities to alleviate traveler anxiety and boost confidence.
The Safe Travel Score Methodology has evolved since it was first announced in August 2020. The process now assigns variable weights to all the initiatives depending on their importance. These initiatives are assigned to one of the three sub-categories (see below) which in turn have differential weights assigned to them, basis upon their gravity in the traveler’s decision-making and actual journey. The aggregated weights by sub-categories are rolled-up to arrive at the final Safe Travel Score.
The various initiatives announced by airlines are assigned to one of the following sub-categories. These initiatives have either a direct or psychological impact on traveler booking and traveling decision in the ‘new normal’:
- COVID-19 Safety Protocols
- Traveler Convenience
- Traveler Experience
Abu Dhabi International Airport (AUH) and Dubai International Airport (DXB) earned top accolades among airports in the Middle East and Africa (MEA) region, with a Safe Travel Score of 4.4 out of 5 each. UAE’s prominent international hubs have taken several proactive measures to enhance the passenger experience across the landside and airside areas. Abu Dhabi airport has also installed touchless Fit to Fly check-in kiosks and thermal cameras to constantly monitor passenger temperatures at various locations. They include mandatory use of disposable gloves and face masks by all passengers and an expanded four-hour check-in window to ensure a streamlined passenger screening. They also ensure frequent disinfection of the terminal building, escalators and common public areas.
Qatar’s Hamad International Airport (DOH) also made it to the MEA airport leaderboard with a Safe Travel Score of 4.4, similar to Abu Dhabi and Dubai. Other major airports in the region such as Israel’s Ben-Gurion International Airport (TLV) and Turkey’s Istanbul Airport (IST) achieved a rating of 4.3 each. None of the African airports made it to the MEA leaderboard. Ethiopia’s Addis Ababa Bole International Airport (ADD) was the leading African airport with a rating of 3.7 out of 5.
The MEA airports have the highest ratio of airports (37%) compared to other regions to earn a Safe Travel Score of 4.0 or above. Virendra Jain, Co-Founder and CEO, Safe Travel Barometer states, “The Middle Eastern airports are major gateways to the world. It is no surprise that these airports have sprinted ahead of others to implement measures that does not overwhelm but rather delight passengers in terms of their safety and overall airport experience. The Middle Eastern airports are flag-bearers of how airports in the new normal should operate.”
In addition to the updated ratings, Safe Travel Barometer announces a refreshed dashboard and supplier profile pages, with a more intuitive interface and the ability to derive meaningful comparisons across suppliers. Company profile claims on Safe Travel Barometer is now live too – complete a claim form (subject to verification) to directly update your organization’s COVID-19 safety, traveler convenience and service initiatives. To know more, check out the Safe Travel Barometer Dashboard for Airports
Safe Travel Score, Middle East and Africa Airports, October 2020
|Airports||Country||Safe Travel Score*|
|Abu Dhabi International Airport (AUH)||U.A.E.||4.4|
|Dubai International Airport (DXB)||U.A.E.||4.4|
|Hamad International Airport (DOH)||Qatar||4.4|
|Ben-Gurion International Airport (TLV)||Israel||4.3|
|Istanbul Airport (IST)||Turkey||4.3|
|Kuwait International Airport (KWI)||Kuwait||4.2|
|Sharjah International Airport (SHJ)||U.A.E.||4.1|
|Bahrain International Airport (BAH)||Bahrain||4.0|
|Izmir Adnan Menderes Airport (ADB)||Turkey||4.0|
|King Abdulaziz International Airport (JED)||Kingdom of Saudi Arabia||4.0|
* Safe Travel Score is based on an independent audit of more than 29 parameters applicable to an in-airport experience across airside and landside. It takes into consideration COVID-19 related hygiene and safety measures, traveler convenience and experience initiatives announced by airports for travelers, airline crew and related on-ground staff. These include:
• COVID-19 Safety Protocols
• Traveler Convenience
• Traveler Experience
About Safe Travel Barometer:
Safe Travel Barometer is a B2B solution by Safe Travel Technologies. It is the world’s most comprehensive database of COVID-19 health and safety protocols, and traveler experience initiatives announced by suppliers which influences traveler decisions in the new normal. The coverage includes more than 1,900 companies across 10 industry categories, 50 parameters, and traveler arrival information on more than 80 destinations.
Safe Travel Technologies is an independent subsidiary of VIDEC, a travel industry advisory and consulting firm.
Visit www.safetravelbarometer.com for more information on Safe Travel Score, explore other travel industry categories, countries of interest, and partnership enquiries.
For more information, please contact:
Co-Founder and Chief Strategy Officer, Safe Travel Barometer