11% of APAC Airports Score 4.0 or Higher, Lowest Among Regions

JUNE 11, 2021: Airports have been at the forefront of creating a more seamless air traveler journey. If anything, the COVID-19 pandemic has only accelerated progress towards a more automated and self-service in-airport passenger experience. Thus, to encourage traveling in the era of the pandemic will require airports to provide a seamless experience be coupled with higher safety needs. Also simultaneously ensure a smooth flow of passengers to prevent overcrowding, conducting checks and maintaining hygiene in the process.

China’s Beijing Capital International Airport leads the Asia Pacific (APAC) leaderboard with a Safe Travel Score of 4.4 out of 5.0, based on the assessment of 148 APAC airports by Safe Travel Barometer in May 2021. Singapore Changi Airport bagged the second position in the region with a Safe travel Score of 4.3, followed closely by Soekarno-Hatta International Airport with the same rating. Other airports to make it to the top 10 included Shanghai Pudong International Airport, Chhatrapati Shivaji Maharaj International Airport, Hong Kong International Airport and Indira Gandhi International Airport with a Safe Travel Score of 4.2 each.

 Safe Travel Score, Asia Pacific Airports, May 2021

AirportsCountrySafe Travel Score*
(May 2021)
Beijing Capital International Airport (PEK)China4.4
Singapore Changi Airport (SIN)Singapore4.3
Soekarno-Hatta International Airport (CGK)Indonesia4.3
Shanghai Pudong International Airport (PVG)China4.2
Chhatrapati Shivaji Maharaj International Airport (BOM)India4.2
Hong Kong International Airport (HKG)Hong Kong4.2
Indira Gandhi International Airport (DEL)India4.2
Sydney Airport (SYD)Australia4.1
Narita International Airport (NRT)Japan4.1
Chengdu Shuangliu International Airport (CTU)China4.1

To know more, check out the Safe Travel Barometer’s Airport Dashboard


  • *Safe Travel Score is based on an independent audit of more than 34 initiatives applicable to an in-airport experience across airside and landside
  • Safe Travel Score takes into consideration various initiatives announced by suppliers. These are sub-categorized into the following:
    • COVID-19 Safety Protocols
    • Traveler Convenience
    • Service Excellence
  • Low ratings may not always be reflective of poor initiatives, but also the lack of clear or available information on supplier websites, related official channels.
  • Safe Travel Score should not be associated with the relative physical or psychological safety of the traveler.

 About Safe Travel Barometer:

Safe Travel Barometer is a travel technology solution, developed by Safe Travel Technologies. It is the world’s most comprehensive solution of COVID-19 health and safety protocols, and traveler experience initiatives announced by suppliers which influences traveler decisions in the new normal. The coverage includes more than 2,000 companies across 10 industry categories, 100 parameters, and traveler arrival information on more than 150 destinations.

Safe Travel Technologies is an independent subsidiary of VIDEC, a travel industry advisory and consulting firm.

Visit for more information on Safe Travel Score, explore other travel industry categories, countries of interest, and partnership inquiries.

For more information, please contact:

Mariko Amekodommo

Head – Marketing, Safe Travel Barometer