QATAR AIRWAYS, EMIRATES AND ETIHAD AIRWAYS EARN POLE POSITIONS ON THE MIDDLE EAST-AFRICA LEADERBOARD IN APRIL 2021

Middle Eastern Carriers Remain Trendsetters With 100% Score in Safe Travel Barometer’s Traveler Convenience Sub-Category

MAY 24, 2021: Based on the April 2021 Middle East-Africa regional leaderboard, Qatar Airways and Emirates rated best among 62 airlines evaluated by Safe Travel Barometer with a Safe Travel Score of 4.5 out of 5.0. Overall, 6% of the airlines, including full-service and low-cost carriers (LCCs), assessed in Middle East & Africa achieved a Safe Travel Score of 4.0 and above. Other full-service carriers that earned top spots in the region include Etihad Airways (4.4), Turkish Airlines (4.1), Saudia and Ethiopian Airlines (3.9 each).

Among LCCs, U.A.E.-based Flydubai and Air Arabia led the charge with a Safe Travel Score of 3.8 each in April 2021. While none among the Middle East and African LCCs received a rating of 4.0 or higher, they have a month-on-month hike in the ratings. Other LCCs such as Air Arabia Maroc and Jordan Aviation both achieved 3.7 out of 5.0, while Anadolu Jet from Turkey and Air Arabia Egypt made the cut on the regional LCC leaderboard with a Safe Travel Score of 3.6 and 3.5, respectively.

Safe Travel Score, Middle East and Africa Airlines, April 2021

Full-Service CarriersCountrySafe Travel Score*
(April 2021)
 Low-Cost CarriersCountrySafe Travel Score*
(April 2021)
Qatar AirwaysQatar4.5FlydubaiU.A.E.3.8
EmiratesU.A.E.4.5Air ArabiaU.A.E.3.8
Etihad AirwaysU.A.E.4.4Air Arabia MarocMorocco3.7
Turkish AirlinesTurkey4.1Jordan AviationJordan3.7
SaudiaSaudi Arabia3.9Anadolu JetTurkey3.6
Ethiopian AirlinesEthiopia3.9Air Arabia EgyptEgypt3.5
Oman AirOman3.8SalamAirOman3.4
RwandAirRwanda3.7FlynasSaudi Arabia3.3
Royal JordanianJordan3.7Fly540Kenya3.2
Air MauritiusMauritius3.6Pegasus AirlinesTurkey3.1

To know more, check out the Safe Travel Barometer Dashboard for Airlines

NOTES AND DISCLAIMER:

  • * Safe Travel Score for airlines is a rating initiative based on an independent assessment of more than 33 initiatives applicable to an air journey, across pre-boarding, boarding and onboard experiences, announced by airlines.
  • Safe Travel Score takes into consideration various initiatives announced by suppliers. These are sub-categorized into the following:
    • COVID-19 Safety Protocols
    • Traveler Convenience
    • Service Excellence
  • Low ratings may not always be reflective of poor initiatives, but also the lack of clear or available information on supplier websites, related official channels.
  • Safe Travel Score should not be associated with the relative physical or psychological safety of the traveler.

 ABOUT SAFE TRAVEL BAROMETER:

Safe Travel Barometer, developed by Safe Travel Technologies, is travel technology solution operating at the intersection of travel and health security compliance. Its primary offering is Traveler Health Screening, an AI-based SaaS solution that enables suppliers to pre-screen travelers’ health documentation and ensures compliance with destination arrival and health security protocols.

Safe Travel Barometer’s Content API allows retailers to track COVID-19 health and safety protocols, and traveler experience initiatives announced by suppliers which influences traveler decisions in the new normal. The API coverage includes more than 2,000 companies across 10 industry categories, 100 parameters, and traveler arrival information on more than 150 destinations.

Safe Travel Technologies is an independent subsidiary of VIDEC, a travel industry advisory and consulting firm.

Visit www.safetravelbarometer.com for more information on Safe Travel Score, explore other travel industry categories, countries of interest, and partnership enquiries.

FOR MORE INFORMATION, PLEASE CONTACT:

Mariko Amekodommo

Head – Marketing, Safe Travel Barometer

E-mail: mariko.amekodommo@safetravelbarometer.com

Website: www.safetravelbarometer.com